Update: You Can now Opt Out of Those Pesky Hootsuite Promoted Tweets

After much discussion about Hootsuite’s Promoted Tweets, a few of our readers discovered users of the free Hootsuite version can now opt out of promoted tweets. Makes sense, given the SPAM act requirements for other, possibly-unwanted, communication.

How to get rid of those annoying Hootsuite ads:

1. Click on the Owl icon at the top left corner of your dashboard (just under your post field)
2. Roll over Settings > click Preferences
3. Uncheck Show Promote Tweets 

Done! You shouldn’t be seeing any more unwanted ads. At least for now.

Now all that’s left if for hootsuite to correct their documentations online and to let free version users know they too can opt out of seeing those promoted tweets. Clean. Simple. Fair.

Thanks to Kimmo Linkama, Carol Jones, and Mark Shaw for contributing.

Comments

[Dave from HootSuite]

Hello Ravit,

I'm chiming in with some clarifications to avoid any misunderstandings about the Promoted Tweet from Twitter displayed in HootSuite.

Basic (free) plan holders cannot disable the Promoted Tweets, however Pro plan holders are able to opt-out using the process you described above.

The confusion likely came from the HootSuite users who were onboard before the Freemium plans went into effect in August. While we were migrating these customers to the freemium plans, this subset of users were temporarily able to opt-out.

Now that the account migration is complete, the PTs display is standardized for the plans. However, a Basic plan holder can still opt-out if they are a team member on a Pro plan holder's account since the opt-out permission is inherited from the organization owner.

I'm happy to answer any questions you and your audience may have about the Promoted Tweets and HootSuite in general.

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